{"id":5497,"date":"2024-12-17T11:48:12","date_gmt":"2024-12-17T11:48:12","guid":{"rendered":"https:\/\/silkrest.eu\/product-return\/"},"modified":"2025-10-07T16:33:46","modified_gmt":"2025-10-07T16:33:46","slug":"product-return","status":"publish","type":"page","link":"https:\/\/silkrest.eu\/en\/product-return\/","title":{"rendered":"Product return"},"content":{"rendered":"\t\t
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RETURNS & EXCHANGES<\/h2>\r\n\r\n
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  1. \r\n Return and exchange period<\/strong>
    \r\n 14-day period:<\/em> The buyer has the right to return or exchange an item within 14 days from the date of receiving the product, without providing a reason, if the item is eligible for return.\r\n <\/li>\r\n\r\n
  2. \r\n Condition of returned items<\/strong>
    \r\n Original condition:<\/em> Returned or exchanged items must be unused, undamaged, and in their original packaging with all tags intact.\r\n <\/li>\r\n\r\n
  3. \r\n Non-returnable items<\/strong>
    \r\n Underwear and pajamas:<\/em> For hygiene and health reasons, underwear, pajamas, and similar products cannot be returned or exchanged if they are of acceptable quality.\r\n <\/li>\r\n\r\n
  4. \r\n Return procedure<\/strong>
    \r\n Contact us:<\/em> To return or exchange an item, contact us within 14 days of receiving it by phone or by submitting a request to info@silkrest.eu<\/a>
    \r\n Shipping:<\/em> Send the returned item via registered mail or parcel locker to the address provided by us.\r\n <\/li>\r\n\r\n
  5. \r\n Return shipping costs<\/strong>
    \r\n Exchanging quality items:<\/em> If the buyer wishes to exchange a quality product for personal reasons (e.g., wrong color or size), the return shipping costs are covered by the buyer.\r\n <\/li>\r\n\r\n
  6. \r\n Refunds<\/strong>
    \r\n Timeframe:<\/em> Once we receive and inspect the returned item, we will refund the purchase amount within 14 days to the bank account used for payment.\r\n <\/li>\r\n <\/ol>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    RETURNS & EXCHANGES Return and exchange period 14-day period: The buyer has the right to return or exchange an item within 14 days from the date of receiving the product, without providing a reason, if the item is eligible for return. Condition of returned items Original condition: Returned or exchanged items must be unused, undamaged,…<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":{"0":"post-5497","1":"page","2":"type-page","3":"status-publish","4":"hentry","5":"nt-post-class","6":"","7":"thumb-none","9":"excerpt-none"},"_links":{"self":[{"href":"https:\/\/silkrest.eu\/en\/wp-json\/wp\/v2\/pages\/5497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silkrest.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silkrest.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silkrest.eu\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/silkrest.eu\/en\/wp-json\/wp\/v2\/comments?post=5497"}],"version-history":[{"count":3,"href":"https:\/\/silkrest.eu\/en\/wp-json\/wp\/v2\/pages\/5497\/revisions"}],"predecessor-version":[{"id":10624,"href":"https:\/\/silkrest.eu\/en\/wp-json\/wp\/v2\/pages\/5497\/revisions\/10624"}],"wp:attachment":[{"href":"https:\/\/silkrest.eu\/en\/wp-json\/wp\/v2\/media?parent=5497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}